Frequently Asked Questions

Pick up is every 2 weeks.  You receive 2 email reminders the week of.  Upon pick up your compost is removed, your bucket is hand cleaned, and 2 new compostable bags are re-secured with your rubber band.  Your lid is snapped on.   

You can keep it in your kitchen, porch, garage, but just be careful to keep it away from where critters can get into it.  Most people keep a smaller recepticol in their kitchen.

Make sure to seal your lid tight after each food addition.  Other ideas: Some people freeze their scraps to avoid smell in a small Tupperware in their freezer, then transport to 5 gallon bucket.  Others use baking soda.

Yes!  Any compostable container you purchase with food, or take out, is great.  We just ask for you to please mix them with food to start the decomposition process.

The sorting machines are made to take anything non compostable out, but they are not sent to be recycled.  

First of all we suggest that you try squishing the food scraps into the bucket.  They will condense, so much that you can fit up to 30 pounds in one bucket.  If not you can purchase a second bucket, and pay the additional monthly fee or for each pick up. 

Yes!  We just ask for you to please mix them with food to start the decomposition process.  You can put any organic matter in, including air from your brush, and waste from your vacuum!